Frequently Asked Questions
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Product/Package
  1. How can I buy credits for various packages?
  2. What is the different between business plans and other plans?
  3. What is the purpose of 'User key' in registration process?
  4. What is Spam Act?
  5. What if i did not receive activation code?
Technical Support
  1. How to get technical support helpdesk mobile services.
  2. How can I made enquiry or request assistance from your services.
Product/Package
  1. How can I buy credits for various packages?

    Firstly you need to be our registered user and sign up a plan or plans. we’ve secure payment facility for your convenience. To sign up as our member, please click here

  2. What is the different between business plans and other plans?

    For Business Lite and Business Plus, there are features like ‘Inbox, ‘SMS Reports’, ‘Credit Reports’ and ‘Auto-Reply’, etc..

  3. What is the purpose of 'User key' in registration process?

    ‘User key’ is used for one-way communication to allow sender to create his own identity and not receiving reply. It is best for advertising requirement, such as Consumer can receive discount coupons at different seasonal change and don't need a reply.

  4. What is Spam Act?

    Please visit our Spam Act.

  5. What if i did not receive activation code?

    Should you not receive activation code due to heavy traffic, Kindly email or contact us, we'll activate for you.

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Technical Support
  1. How to get technical support helpdesk mobile services.

    Should you have any enquiry, we have technical support helpdesk mobile services 9450 3378. Service code: iweb-messenger.com.

  2. How can I made enquiry or request assistance from your services.

    You can email us your request, advertisement enquiry at our Contact/Support . We will serve you and your company with our best effort.

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